There is nothing to be gained by bad-mouthing competitors. Nobody wins Hatfield/McCoy type distractions and they cheapen the clients image of us all. Glass houses and black kettles come to mind. Does Pepsi claim that Coke rots your teeth?
Posted by: Mike Knight - Friday, March 29, 2013 10:41 AM
So true, and it's become even more frequent of late that clients are asking questions about contractors and other architects that have the essence of gossip. Even if I know of what they ask, and especially if it is true, I still stay 500 ft. back from it. I would rather have everyone know that what happens in Vegas stays in Vegas with me, than to be a part of some tid bit of info, gossip or fact, that would deny another a chance to prove themselves either worthy or not. Everyone deserves at least that much.
Posted by: Gene - Friday, March 29, 2013 11:06 AM
It is much better to speak in general terms, and encourage the client to research the competition (and yourself), providing references. We don't want to lower ourselves to the standard of politics!
Posted by: Michael - Friday, March 29, 2013 11:18 AM
Focus on the strengths that set you apart from your competition in lieu of verbally undermining them. Remember - the client may very well be interviewing you by your very response!! You win nothing by bad-mouthing a competitor who already has the project!
Posted by: Jason D. Reece - Friday, March 29, 2013 11:21 AM
This is what a city inspector did to us the other day. The inspector goes around town bad mouthing other plumbing companys and gets the customer to go with a well known affiliate of his. We contacted the main street chief inspector and as far as we know the requ
Posted by: Joe Corcoran - Friday, March 29, 2013 11:24 AM
Do unto others what you want others do to you. Keep high standard of professionalism.
Posted by: ari - Friday, March 29, 2013 11:53 AM
Very True. In my opinion, the time and energy spent in manufacturing derogatory allegations against the competitor should rather be spent on innovative strategies to give you the commpetitive edge. I believe that if a company resorts to defermation of the competition under any circumstance, it shows to some extent that they have run out of ideas and are in a desperate situation.
Posted by: Ted - Friday, March 29, 2013 1:31 PM
So, referring to the substandard contractor as a 'Jack Leg' isn't cool? No fair...no fun! ;)
Posted by: Jason - Friday, March 29, 2013 9:40 PM
Best practices: keep yourself above the fray...it is impossible to have too much integrity...or to be too honorable!
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is this professionalism
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